Privacy Policy
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you place an order or submit information through our forms, we may collect:
Your name, Email address, Billing address, Phone number, Any information you provide to help us write, design, and publish your book.
2. How We Use Your Information
Your information is used to:
Process payments
Deliver your book writing and publishing service (including all available packages)
Communicate with you about your order, project updates, and delivery timelines
Improve our services and user experience
We do not sell, rent, or share your information with third parties, except as necessary to process payments or deliver services.
3. Data Security
We implement standard security measures to protect your information. Please note that no system is 100% secure.
4. Cookies & Tracking
We may use cookies to enhance website functionality and track performance. You can manage or disable cookies through your browser settings.
5. Your Rights
You have the right to:
Access your personal data
Correct any inaccurate information
Request deletion of your data
To make a request, contact us at info@aiqsystem.com.
6. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page.
Privacy Policy for AiQ Book System
At AiQ Book, your privacy is our priority. We only collect personal information necessary to deliver our services (such as your name, email, and purchase details). We do not share, sell, or rent your data to third parties.
Your data is stored securely and only accessible by authorized personnel. Payments are processed through secure third-party providers (e.g., Stripe).
You may request to access or delete your personal information by contacting us at info@aiqsystem.com.
Last updated: June 2, 2025
Refund Policy for AiQ Book System
Last Updated: June 24, 2025
Due to the customized nature of our book writing and publishing services, all sales are final once the writing process has begun.
If you made a purchase in error or experience a technical issue before we start working on your project, please contact us within 24 hours of purchase. We will review your request and do our best to resolve your concern.
Please note:
Refunds are not available after the writing process has started, as our services involve dedicated time and personalized work.
For digital add-ons and publishing packages, all sales are considered final upon delivery.
To request assistance, please contact us at info@aiqsystem.com.
Terms and Conditions of Sale – AiQ Book System
Last Updated: June 24, 2025
Article 1: Scope of Application
These Terms and Conditions apply to all transactions made through the AiQ Book System website. By placing an order, you acknowledge and accept these terms in full.
Article 2: Pricing & Currency
All prices are listed in USD and may include applicable processing fees. Taxes may apply based on your local jurisdiction and will be displayed at checkout.
Article 3: Payment
Payment is required in full at the time of order. Payments are processed securely via Stripe. Your payment information is encrypted and protected.
Article 4: Service Delivery
Our custom book writing and publishing services begin once you have submitted your completed Story Questionnaire. Timelines for delivery (such as the first draft within 7 business days) are outlined on the website and in your order confirmation.
Article 5: Refunds
Due to the personalized nature of our services, all sales are final once the writing process has begun.
If you encounter a technical issue or made a purchase in error before work has started, please contact us within 24 hours of purchase.
Refer to our Refund Policy for more details.
Article 6: Personal Data Protection
We respect your privacy and protect your data in accordance with Canadian privacy laws.
For more information, please refer to our Privacy Policy.
Article 7: Contact Information
AiQ Book System
📧 Email: info@aiqsystem.com
🌐 Website: www.aiqsystem.com